YOUR ACCOUNT, YOUR CHOICE

Delete your Luvsi account

You can permanently delete your Luvsi account from the mobile app or website. The request is protected by a one-time verification code sent to your registered contact.

How to delete your account

You must be signed in so we can verify that the deletion request belongs to you.

  1. Open account settings

    Sign in to Luvsi, open your Profile, select Settings, and choose Delete Account.

  2. Choose a reason

    Select the reason you are leaving, review the permanent-deletion notice, and tap Delete Account.

  3. Verify your request

    Luvsi sends a 6-digit one-time code to the email address or phone number registered to your account.

  4. Confirm permanent deletion

    Enter the valid OTP and confirm. Your account is permanently deleted and you are signed out.

Data deleted with your account

After successful OTP confirmation, Luvsi starts permanent deletion of the account and associated service data, including:

  • Your Luvsi account and profile information
  • Profile photos, uploaded media, and stored chat media
  • Messages, matches, likes, swipes, blocks, and reports
  • Notifications, calls, feature-usage records, and privacy settings
  • Subscription records associated with your Luvsi user account
  • Account OTP and password-reset records

This action cannot be undone. A deleted account, its matches, and its messages cannot be restored.

Limited information we may retain

We may retain a limited deletion record, transaction or payment records, and information required for legal compliance, fraud prevention, dispute resolution, and platform security. This may include basic account identifiers, subscription summary, deletion reason, and deletion date.

Any retained information is restricted from normal product use and kept only for as long as necessary for those purposes or for a period required by applicable law, after which it is securely deleted or anonymized.

Before you delete

  • Deleting the app from your device does not delete your account.
  • If you have an active subscription, cancel it through Google Play or the App Store to prevent future renewal charges.
  • You may pause or hide your profile instead if you only want to take a break.

Need help?

If you cannot access your account or registered contact, email our support team. To protect your privacy, we may ask you to verify account ownership before processing a request.

Email: info@luvsi.com